SMS Terms & Conditions

SMS Terms & Conditions

Last updated: September 3, 2025

These SMS Terms & Conditions (“Terms”) describe how West Seattle Window & Door LLC (“we,” “us,” “our”) uses text messaging to communicate with you. By providing your mobile number and opting in, or by texting us first, you agree to these Terms.

Program Description & Message Types

We send service-related, one-to-one texts only (no marketing or bulk campaigns). Typical messages include:

  • Appointment scheduling and confirmations
  • Day-of arrival windows/ETAs and job-site updates
  • Links to quotes, invoices, prep instructions, and warranty/care guides
  • Rescheduling and post-service follow-ups

Message frequency may vary. Message and data rates may apply.

Opt-In

You may opt in by submitting your mobile number on our web forms and checking a consent box, confirming by reply, or initiating a text conversation with us. Consent is not a condition of purchase.

Opt-Out

To stop receiving texts, reply STOP at any time. You will receive one final message confirming your opt-out. You can re-enroll by texting us again or contacting us.

Help

For assistance, reply HELP or contact us at
info@westseattlewindows.com or (206) 555-0123.

Privacy

Our Privacy Policy explains what we collect and how we use it. For carrier compliance, we state explicitly: SMS consent is not shared with third parties or affiliates; it is used solely to send you service-related texts. We may use a communications vendor (e.g., RingCentral) to transmit messages on our behalf per our instructions.

Eligibility & Delivery

You must be the mobile account holder or have authorization to enroll. Message delivery is subject to your carrier/network. Carriers are not liable for delayed or undelivered messages.

Costs

Your carrier’s message and data rates may apply. We do not charge separate SMS fees.

Changes

We may update these Terms from time to time. The “Last updated” date reflects the most recent changes. Continued participation constitutes acceptance of any updates.

Contact

West Seattle Window & Door LLC
info@westseattlewindows.com · (206) 555-0123
Website: westseattlewindows.com